Refund policy
Return and Refund Policy
Thank you for shopping with us! We take great care in crafting and curating our products to ensure the highest quality and satisfaction. Due to the nature of our items, we currently do not accept returns or offer refunds.
All sales are final.
This policy includes, but is not limited to:
- Items purchased from our online store
- Custom-made and personalized items
If your order arrives damaged or defective, please contact us within 48 hours of receiving your package. Kindly provide the following information for assistance:
- Your order number
- A description of the issue
- Clear photos of the damaged or defective product
We will review the situation and offer a resolution at our discretion, which may include a replacement or store credit.
If you have any questions, feel free to reach out to us at infospizani@yahoo.gr.
Thank you for your understanding and support!